Anglokom’s English for Retail course is designed to
Increase sales opportunities in your stores by communicating confidently
Upsell effectively to your retail customers to increase revenue
Provide more accurate information in English when customers ask
Ensure foreign customers have a memorable experience in your shops
English for Retail
Retail businesses both large and small rely on attracting ‘new customers’, to progress. Today’s Retail businesses come in many shapes and sizes but every single one looks to maximise profits. Boost your staffs’ confidence in English and gain new repeat customers by using English. This can help numerous departments from your sales staff to managers and from marketing to your purchasing team. Whichever, business model you have, we can help you be better.
We adapting our courses to use ‘your industries’ common business vocabulary. Courses can be general business communication OR focus on your merchandise, products and services. Classes offer hands-on role plays and activities to help your staff learn quickly in a fun environment.
Key Objectives
Boost your staff’s confidence in speaking and writing English
Develop better communication, for customer facing staff
Courses provide a sound ‘Return on Investment’ (ROI) over the medium term
Common expressions to aid retail sales
Improve teamwork in marketing, purchasing, customer services and sales
A positive English environment encourages colleagues to work together.
Anglokom’s English for Retail courses address everything your staff need. We can include: report writing, negotiating, sales techniques, delivering presentations, email writing, arranging meetings, plus anything else your business wishes to focus on.
Course Structure
Course Training Content
Word Power
Be introduced to lexicon and revise existing vocabulary focused upon the practical theme for the lesson. The new language is introduced through reading activities.
Communication Focus
Learn functional language and communicative elements and understand how they fit into the relevant communication mediums, including emails, reports, and other documents.
Production
Integrate the communicative and structural elements covered into realistic business situations aimed at professionals who work in the automotive industry.
Vocabulary Retention
Review and integrate new vocabulary using the learning box.
Widest range of business communication courses available in Thailand
No matter what your language development needs are, Anglokom has a course for you. Our training solutions include business English, business Thai, industry specific language courses, and job specific language courses. Moreover, we always seek to customize our training to the specific needs your business requires.
